Presuit Secretary

Role at a Glance

Morgan & Morgan is hiring a Presuit Secretary in Charleston, SC at $20 per hour. This full-time, on-site role sits within the pre-litigation team, supporting attorneys and case managers with medical record requests, insurance claim coordination, and case file administration from open to close. Benefits include medical and dental insurance, a 401(k), paid time off, and paid holidays. No formal experience requirements are listed in the posting.

What This Role Is

The Presuit Secretary position at Morgan & Morgan's Charleston, SC office is a high-volume administrative role focused on the period before a case goes to litigation. You'll work alongside case managers and attorneys, keeping files moving through a defined pipeline — from opening new cases and pulling medical records, to coordinating with insurance carriers, assembling demand packets, and handling final disbursements at close. The pace is steady and detail-intensive: you'll manage multiple concurrent cases and stay organized across fax, mail, phone, and digital systems simultaneously.

About Morgan & Morgan

Morgan & Morgan is one of the leading plaintiff-side personal injury law firms in the United States, with attorneys practicing across all 50 states and a workforce exceeding 6,000 people. The firm represents individuals — not corporations or insurers — in disputes involving accidents, defective products, and negligent parties. That core mission extends across every department: administrative staff, case managers, marketing, and operations teams all play a direct role in case outcomes. The Charleston, SC office is part of this nationwide network, where support staff carry real operational weight in how cases progress and close.

What You'll Do Day-to-Day

• Gather and submit requests for medical bills and records from healthcare providers
• Route coverage verification requests through the firm's Shared Services workflow
• Open new case files using the New File Open Checklist — including client introductory letters, PIP log requests, health insurance lien correspondence, PIP billing letters and applications, property damage estimates, and PD letters
• Contact insurance carriers to obtain or confirm claim numbers, note verbal policy limits, and follow up on pending disclosures
• Process approved case turn-downs by distributing No Longer Representing letters via fax, email, and postal mail
• Confirm outstanding balances with medical providers, health insurers, and workers' compensation lien holders
• Submit check requests to accounting to cover outstanding vendor and provider invoices
• Compile and merge all required documents into a unified Demand Packet PDF
• Close case files by mailing Final Pay Letters to all providers and lien holders
• Handle settlement disbursements, including mailing proceeds checks and DCD checks where applicable
• Scan and upload all documents into the firm's case platform
• Review and process incoming mail through Docufree
• Relay case status updates to clients when directed by attorneys or case staff
• Send and receive faxes, filing each with a clearly labeled, standardized title
• Dispatch government correspondence via certified mail
• Maintain and organize client files within the Litify case management platform
• Process check requests for medical records, accident reports, driving records, and vehicle ownership records
• Handle general administrative tasks and additional work assigned by attorneys or case staff

What the Role Requires (No Formal Prerequisites Listed — Implied by Responsibilities)

• Ability to manage multiple concurrent case files and administrative workflows without losing accuracy
• Clear, professional communication skills for phone interactions with insurance carriers, medical providers, and clients
• Comfort handling sensitive legal documents and financial records with confidentiality
• Familiarity with document scanning, digital filing, and standard office software
• Ability to report to the Charleston, SC office on-site daily
• Authorization to work in the United States — employer participates in E-Verify

Skills Breakdown

This role carries no published skills checklist, but the daily workload makes certain competencies non-negotiable: organized multi-file document management, reliable phone-based coordination with insurance carriers, and the precision to build and file legal demand packets without error. Litify is explicitly named as the case management platform — prior exposure would reduce onboarding time, though it is not stated as a hiring requirement. The position sits at a mid-level administrative range: high-volume, process-driven, and detail-intensive rather than strategic. No legal credentials, certifications, or formal prior experience are specified.

Pay and Compensation

The employer has disclosed a fixed rate of $20 per hour for this position. At standard full-time hours that translates to roughly $41,600 annually before tax — though the posting does not specify weekly hours, so candidates should confirm the expected schedule during screening. No bonus, commission, or pay range beyond the stated hourly rate is mentioned. Full-time employees also receive medical and dental insurance, a 401(k) retirement plan, paid time off, and paid holidays as part of their total compensation package.

Benefits

• Medical insurance
• Dental insurance
• 401(k) retirement plan
• Paid time off (PTO)
• Paid holidays

Location and Work Model

This position is based in Charleston, South Carolina and is fully on-site. The posting explicitly states that office presence is required, noting that working in-person helps new hires get up to speed and feel connected to the team more quickly. No remote or hybrid option is offered. The listing does not address relocation assistance. Morgan & Morgan participates in E-Verify, so employment authorization will be confirmed through that federal process after an offer is accepted and the I-9 form is completed.